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  1. Tourism
  2. Je fais des travaux – EN
  3. Tourism
  4. Practical information
  5. The Tourist Office

The Tourist Office

Arcachon Tourist Office

A team at your service

Prepare your stay in Arcachon with passionate local experts
Our advisors will work with you before, during and after your stay to ensure you have a tailor-made, authentic and responsible experience.

Laura, Delphine, Mélanie and Rosana

share their expertise throughout the year

    Laura, Delphine, Mélanie and Rosana

    share their expertise throughout the year

      📌 Where to find us :

      We are located in the MA.AT, a multi-purpose facility (Arcachon Associations Tourism Media Library)

      and our entrance is on the garden side, in line with the SNCF station

      Esplanade Georges Pompidou
      22 boulevard du Général Leclerc
      Tel. +33 (0)5 57 52 97 97
      tourisme@arcachon.com

      Preferable days and times to contact us or come and see us without too much delay:

      Wednesday, Thursday and Friday afternoons

      Easy access

      🧑‍🦽‍➡️accessible for people with reduced mobility

      🚶‍♀️centre city centre and various remarkable sites within 2 minutes’ walk

      🚲 bike racks alongside the building

      🚍 bus stop 5 minutes’ walk away

      🛥️ maritime shuttle departures 5 minutes’ walk away

      🚅 SNCF train station 2 minutes’ walk away

      🚗 indigo car park and parking nearby

      🌿 A committed destination
      Committed to the Destination d’Excellence and Sustainable Innovative Destination initiatives, Arcachon Tourist Office guarantees you a quality welcome, personalised advice and an experience that respects our territory.

      Experience more than just a welcome on site:

      Book your activities in just a few minutes
      Discover exclusive experiences
      Work in a friendly environment
      Take home carefully selected souvenirs made in France
      Explore a unique historic underground bunker

      Our opening times
      April to June and September :

      Monday to Saturday

      9am to 1pm and 2pm to 6pm

      Sunday and public holidays

      from 10am to 1pm and from 2pm to 5pm

      July and August

      July and August

      (up to and including 30/08):

      Every day

      from 9.30am to 7pm

      without interruption

      October to March

      Monday, Tuesday, Wednesday and Friday

      9am to 1pm and 2pm to 6pm.

      Thursday

      9am to 12pm and 2pm to 6pm.

      Saturday

      9am to 1pm and 2pm to 5pm

      For the Christmas holidays

      Closed

      25 December and 1 January

      Early closing

      at 5pm

      24 and 31 December

      Our commitment to your experience

      Arcachon Tourist Office is involved in several national initiatives to guarantee the quality of your welcome and your stay:

      Quality Tourism™ and Destination of Excellence™

      This national approach promotes destinations offering an outstanding, personalised and innovative customer experience.

      Arcachon Tourist Office has long been involved in the Qualité Tourisme™ approach, and is now making the transition to Destination d’Excellence, in line with its practices and commitments.

      FIND OUT MORE

      Sustainable Innovative Destination (SID)

      The DID label recognises destinations that combine innovation in tourism, quality of experience and respect for the environment.

      Committed to the Sustainable Innovative Destination approach, Arcachon Tourist Office works daily to offer more responsible tourism, in line with the challenges facing the region.

      FIND OUT MORE

      Tourism & Disability

      This national initiative recognises structures that are committed to providing a welcome adapted to people with disabilities.

      With the Tourisme & Handicap label, Arcachon Tourist Office guarantees a welcome accessible to all, with adapted facilities and a team sensitive to different needs.

      FIND OUT MORE

      Classification 1st Category

      This distinction recognises Tourist Offices offering a high level of welcome, services and expertise, in line with national requirements.

      Classified as a 1ʳᵉ category since 2024, Arcachon Tourist Office thus confirms its commitment to offering a high-quality, personalised and professional experience to all its visitors.

      LEARN MORE

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